Service

Was your device purchased in Poland?

Yes

Name and surname

Phone number

Email address

Adress

House number, street name, zip code, State, City, Country

Device name and model

Example: Apilus XCell Pro

Device serial number

Date of purchase

The name of the retailer from whom you purchased the device

A detailed description of the problem

Your device was not purchased in Poland

Please contact your distributor directly. They are trained to resolve your issues quickly. Please include the following information in all correspondence:

name and model

Purchase Date

Seller Name

Seller Name Your Full Contact Details

Detailed description of the problem

Photos and/or videos of the problem, if any

If your device needs repair, your distributor will provide you with a return authorization number (RAN). Then you can send the device, paying in advance, to the nearest service center. Don't forget to include a note describing the problem. Please use the original packaging for all shipments. Shipping costs are not covered by the warranty.

Assistance service technique.

Assistance service technique Dectro International